The topic of operational excellence, out of all of the business drivers out there, best epitomizes the management consulting ethos. We're all familiar with the principle: a system is only as good as its weakest component. A similar idea is true in reverse too, of course. GMS can help organizations spot, navigate and negotiate, and amend or exploit both its liabilities and strengths. We've outline some core concerns below.
- Insight / Prompt #1: How do your employees feel? Are they invested in the company's success?
- Insight / Prompt #2: Does the business have effective managers? Leadership inspires confidence.
- Insight / Prompt #3: What's the corporate culture? Is the bar set too low, or perhaps too high?
- Insight / Prompt #4: Does your organization encourage creative thinking or inadvertently stifle it?
- Insight / Prompt #5: Are long-running processes so ingrained as to be impervious to change?
- Insight / Prompt #6: Do you stand for anything? Clear goals and principles can be a guiding light.
- Insight / Prompt #7: The customer is king! In the end, are their needs being met, or fall short?